Your questions answered

Not sure where to start?

Find your nearest Active Tameside centre and give them a call – they’ll take you through the options and set you up with a visit. If you can’t visit us please email us on membership@activetameside.com and we will happily provide you with further information.

The best package for you

Our main priority is providing a range of great value for money membership packages. Our centres offer a range of different memberships and we are transparent about our membership prices. The best way to find out the best membership package for you and payment plan is to visit our friendly membership team or email them: membership@activetameside.com

Do I need to bring anything with me when I join?

We’ll need proof of identity (driver’s licence or passport) and proof of your banking details (a cancelled cheque, bank statement or electronic pay slip). If you’re a corporate member, please bring some corporate I.D. as well.

Thinking of leaving

We understand that your circumstances can change at any time, so we will always try to be as helpful as possible. If you are moving, have a medical condition or your maybe your financial circumstances have changed, whatever the reason talk to our membership team. We don’t want to lose you so we will do our very best to help workout the best plan for you, get in touch with our membership team as soon as possible to discuss the options available to you.

Want to cancel?

If you have exceeded your initial term, just remember you will need to take into account your notice period of one full calendar month. After your final payment you will still be able to use our facilities until the end of the following month.

If you have not exceeded your initial term we will make every effort to help and try to be as accommodating as possible. Call your home club and speak to the membership service team who will be happy to help you.

Alternatively you can email membership@activetameside.com

What should I wear to the gym?

Wear light, comfortable clothing that’s breathable and allows you to move freely. Please ensure that your choice of clothing doesn’t make other members feel uncomfortable. Members cannot work out topless and closed-toe shoes (cross trainers or running shoes) must be worn in the gym at all times.

Are there any costs other than the membership fee?

There is a one-off joining fee, which varies per club. Your Membership Team will let you know what this is. Other than that, the only other costs are for additional services such as personal training, guest passes, and health and beauty treatments.

Will there be any support to help me get started?

Of course! We offer as much or as little support as our members need. All new joiners are entitled to a free Quick Start session, which gives you one-hour of expert fitness advice – and you’ll walk away with a personalised training plan.

Active Tameside

Active Tameside