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Customer Service Assistant

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committed to helping everyone live their best life

Working for us is much more than just a job. You’ll become one of our own, part of our inspiring Active Tameside family, bound together by a strong sense of belonging which only comes from like-minded people, passionate about helping people to live their best lives.

As an awarding winning and compassionate Charitable Trust we have your health, wellbeing and happiness at heart, offering excellent training, development and career progression, a host of benefits including a local government pension scheme and free Active Premier membership with access to all 7 of our facilities for you and your partner, 50% of food at our Fuel Cafe’s, free casual activities such as soft play, ‘Clip and Climb’ and 10 pin bowling (T&C’s apply).

So, what are you waiting for? Become part of something different and help us make a difference.

We are looking for a Customer Service Assistant for Active Medlock- the rota can be found on the job description below.

You will provide an efficient and effective reception service to all customers. Including: promoting the facilities services and programmes to increase sales, take bookings, receive cash, issue tickets and deal with customer enquiries.

 

Applying for:

Customer Service Assistant

Step 1: About you - Step 1 of 5
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About You: Monitoring Information

Please complete the following information. This part of the form will not be sent to members of the selection panel. The information will remain confidential and will be used to provide an overall profiled analysis of candidates applying for employment and to monitor equal opportunities.

About You: Disability

The Equality Act 2010 protects disabled people. Under the act, a person is disabled if they have a physical or mental impairment that has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities.

About You: Gender

About You: Ethnicity

Ethnic origin is not about nationality, place of birth or citizenship. It is about the group to which you perceive you belong. Please select the group you perceive you belong to:

About You: Criminal Convictions

About You: GDPR Declaration

As part of the recruitment process, Active Tameside collects and processes data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. By continuing your application, do you agree that you have read and accepted our processing of your data in line with the Job Application Privacy Notice above?
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Your card, your choice. Choice is a great thing in life, so you’ve come to the right place. With so many ways to spend your Active Choice Card you’ll never be stuck for fun family times, fitness and wellbeing times, Fuel cafes catch-up times and for those activity must-haves (forgotten the goggles, stylish swimwear) you can also spend it at our in-centre stores.

helping you to
live your best life.

My family experienced the Hyper Bowling last week. My children absolutely loved it and wouldn’t stop talking about it, it was such great fun & good how any age can win. I was impressed by the price and how clean everywhere was…

Lee Napier

The staff! I’d still use Active Hyde’s gym if the facilities were rubbish and the price was high. There is always a cheerful person on hand to provide help and advice, both on site and on the phone.

Mark

10/10 great facilities and location. Excellent instructors and friendly staff.

Janet

The gym and reception staff are very friendly and knowledgeable, always happy to assist… I would highly recommend the gym to anyone who is looking for a friendly, professionally run gym with a great atmosphere that caters to all ages and abilities.

Mary Heaney

I am grateful to the staff at Tameside Wellness Centre for understanding my difficulties, especially since they are invisible. But believing and supporting and being kind to me has made me more determined to continue with my passion for life and remaining active as best as I can…

Yasmin Shad
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