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Coronavirus (COVID-19) Information

Reopening information

We are pleased to announce that our gym and swim facilities are now open.

However, in line with the current tier 3 restrictions in place throughout Greater Manchester, our group classes are currently suspended.

We will continue to maintain our excellent levels of cleanliness and hygiene, along with our Covid-secure procedures to ensure that you can live your best life safely with us.

We kindly ask all visitors to:

  • Wear a mask while moving through our buildings or spectating, if you are able to (you do not need to wear a mask while exercising).
  • Keep a safe distance apart from others.
  • Wash or sanitise your hands regularly and avoid touching your face.
  • Wipe down equipment thoroughly before and after use.
  • Bring your own water.
  • Book your activities in advance online or via the Active Tameside app.
  • Use contactless or card payments if possible.
  • Stay at home if you feel unwell or have any COVID-19 symptoms.
  • Stay at home for 14 days if you have tested positive for COVID-19 or have been in contact with someone who has, or until you have tested negative.

Maximum number of sessions that you can book per week

You can book a maximum of:

  • 7 gym sessions per week
  • 7 lane swims per week

This equates to a maximum total of 14 sessions per week.

Important information for site-specific Gym Only members at Active Oxford Park, Active Medlock or Active Ken Ward

Active Oxford Park Gym Only memberships have been upgraded to allow access to other Active Tameside gyms at no extra cost, with the exception of Active iTrain.

Active Medlock Gym Only memberships have been upgraded to allow access to other Active Tameside gyms at no extra cost, with the exception of Active iTrain.

Active Ken Ward Gym Only memberships have been upgraded to allow access to other Active Tameside gyms at no extra cost, with the exception of Active iTrain.

Memberships that include classes and thermal suite access (sauna and steam room)

All direct debit memberships with classes and/or sauna and steam room access have been temporarily discounted, due to us being unable to offer these activities in Tier 3.

Once classes can re-start and thermal suites can reopen, membership prices will revert back to reflect this.

Important information for site-specific Active Dual or Active Triple members

If you have a site-specific Active Dual or Active Triple membership, we have automatically upgraded your access to all Active Tameside gyms that are open to the public, excluding Active iTrain.

What will NOT be reopening initially

  • Group exercise classes
  • Thermal suites (saunas and steam rooms)
  • Adventure Longdendale
  • Swim, Slide & Waves and General Swim sessions at Hyde Leisure Pool
  • Adventure Medlock
  • Soft Play Zone
  • Bowling Zone
  • Crèches
  • Fuel cafes

Information for existing members

  • You will only be able to visit our centres if you have pre-booked your session/s before you arrive.
  • You can book a lane swim or gym session via our app or website, or by phone.
  • Limited changing facilities will be available and showers will be available for rinsing only, for lane swimmers.
  • Please turn up ready-dressed for your activity.
  • If you pay by direct debit, we will email you to let you know when your payments will re-start, along with any adjustments.
  • If you paid for your membership in full upfront, we will email you to let you know about the extension to your membership expiry date.
  • All direct debit memberships will remain non-contract until further notice.

Please click here for information about casual membership. 

Information for swimming lesson and gymnastics customers

Swimming lessons and gymnastics will re-start on Wednesday 2nd December. We will contact members by email regarding payment information. Allocated lesson days and times will remain the same as they were before lockdown.

Information about Active Oxford Park

Active Oxford Park is currently only open to Live Active members.

Active iTrain access information for Active Premier and Active Corporate members

If you have an Active Premier or Active Corporate membership, you have access to all Active Tameside gyms that are open to the public, including Active iTrain. If you have not already set up your fingerprint access to be able to use iTrain, please email: hello@activetameside.com with your membership details to request your PIN.

Information for Active Gym and Active Swim members

If you have an Active Gym membership, this remains centre-specific, unless your specified centre is Active Medlock, Active Oxford Park or Active Ken Ward.

If you have an Active Swim membership, this remains centre-specific, unless your specified centre is Active Medlock and Active Hyde.

Information for Active Junior and Active Teen Triple members

If you have an Active Junior or Active Teen Triple membership, we have automatically upgraded your access to all Active Tameside gyms that are open to the public, excluding Active iTrain.

We have also temporarily increased your gym access times to: 12pm – 8pm from Monday – Friday and 12pm – 4pm on Saturday & Sunday, with the exception of Active Medlock.

Information for Active Plus Off Peak members

If you have an Active Plus Off Peak membership, we have automatically upgraded your access to all Active Tameside gyms that are open to the public, excluding Active iTrain.

Further information

Our customer support team is currently available to answer emails and phone calls between 9am – 5pm, Monday to Friday.

Fitness membership: membership@activetameside.com

Swimming lessons: swimminglessons@activetameside.com

Gymnastics: gymnastics@activetameside.com

Live Active: liveactive@activetameside.com

Alternatively, please call: 0161 260 1192.

We receive a high volume of calls and emails, so please bear with us and we will respond as soon as possible.

Choose from over 100 iconic favourites such as BODYPUMP, BODYCOMBAT, BODYATTACK, BODYBALANCE, GRIT, SPRINT and much more, with new classes added quarterly – included in our Active Premier membership!

New Membership Enquiries

To register your interest about becoming a member, please fill in the form below and we will be in touch as soon as possible.







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    We would like to send you regular updates and information about new activities and offers. please tick the boxes if you would like to receive this information by:

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    Which centre are you interested in?

    How many times will you be using the centre(s)?

    What time of the week will you be using the centre(s)?

    What activities are you interested in?

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